Support &
Resources

Setting up Launchline takes just one hour. Simply forward your existing business phone number to our AI system, customize your greeting and information capture preferences, and your AI goes live immediately. No new equipment needed.

No! Launchline works with your existing phone number. We simply forward your calls to our AI system, and you keep using the same phones you've always used.

Most businesses are fully set up and capturing calls within one hour. Our setup wizard guides you through everything, and our support team is here to help if you need any assistance.

Launchline is built for blue collar service businesses including HVAC, plumbing, electrical, landscaping, roofing, handyman services, cleaning, and more. If you take phone calls and schedule jobs, Launchline can help.

When a customer calls your business, our AI answers immediately with a professional greeting. It engages in natural conversation to capture the caller's name, contact information, service needs, and scheduling preferences. All information is then available in your dashboard.

Yes! Our AI is trained specifically for blue collar service businesses. It understands industry terminology, can answer common questions about your services and pricing, and escalates appropriately when needed.

The AI will capture all available information and flag that a follow-up is needed. You can review the full call transcript and reach out to the customer directly with any unanswered questions.

Yes! You can customize the AI's greeting, voice style, and conversation flow to match your brand and business needs. You can also set specific questions the AI should ask based on your services.

Every call the AI answers automatically creates a new client record in your dashboard. The client information is pre-filled with everything captured during the call, including service needs and scheduling preferences. From there, you can create jobs and manage the customer relationship.

Yes! Launchline supports importing your existing client list. This ensures all your historical customer data is available alongside new clients captured by your AI phone assistant.

Jobs can be created manually from any client record, or automatically based on call information. You can track jobs from lead through completion, add notes, photos, and updates at every stage.

Launchline pricing scales with your business size and needs. We offer flexible plans designed to grow with you. Contact us for a personalized quote based on your number of locations, call volume, and feature requirements.

Yes! We offer a 14-day free trial so you can experience the full power of Launchline before committing. No credit card required to start your trial.

Setup fees vary by plan. Some plans include free setup, while others may have a one-time configuration fee. This will all be explained in your custom quote.

All plans include your AI phone assistant with unlimited calls, client tracking software, automatic job creation, and integrations. Higher-tier plans include additional features like advanced reporting and priority support.

Our support team is available to help you get set up quickly. We offer guided onboarding, video tutorials, and documentation to make the process as smooth as possible.

Contact our support team and we'll get you sorted out quickly. Most issues can be resolved in a single conversation. We're committed to keeping your AI running smoothly.

Yes! We offer training sessions for teams to help everyone get the most out of Launchline. Ask about our onboarding packages when you sign up.