We Built Launchline
Because We Lived the Problem
As blue collar business owners, we know what it's like to lose customers because you couldn't answer the phone. We built the solution we desperately needed.
$50,000 in Missed Calls
Our founder, Alex, ran a successful HVAC business in Austin. He was good at his job — really good. But there was a problem he couldn't solve no matter how hard he worked.
Every time he was on a job, his phone rang. Every time it rang, a potential customer called someone else. At the end of the year, he did the math: he had missed over 400 calls. At his average job value, that was $50,000 left on the table.
He couldn't hire a receptionist. He couldn't work more hours. He needed something that could answer every call, capture the right information, and help him focus on what he did best — running his business.
Missed Calls Per Year
Lost Revenue
Built to Never Miss Another Call
Launchline combines two powerful tools: an AI phone assistant that answers every call like a professional receptionist, and client tracking software that keeps all your customer information organized. They work together automatically — every call creates a client record, every client gets a job.
From HVAC Van to 1,000+ Customers
Founded in Austin, TX after founder loses $50K in missed calls from his HVAC business
Launched AI Phone Assistant beta with 50 blue collar businesses
Integrated Client Tracking Software with AI Phone Assistant
Reached 1,000 customers across 20+ states
Launched AI Phone Assistant 2.0 with natural language understanding
Continuing to grow and help more businesses never miss another call
Our Values
The principles that guide everything we build.
Built by Trades, For Trades
Our founding team includes former plumbers, electricians, and HVAC techs. We built what we wish we had.
Speed Over Complexity
We believe powerful software should be simple to set up. If it takes weeks to implement, it's too complicated.
No Gimmicks, Just Results
Every feature we build has one purpose: help you capture more clients and run your business better.
Real Humans, Real Support
When you need help, you talk to a person who knows your business and genuinely wants to help you succeed.
Meet the People Behind Launchline
A team of former tradespeople and tech experts united by one mission.
Richard
CEO
Leading Launchline with a vision to help blue collar businesses never miss a call or a client.
Andrew Holmes
Head of Sales
Helping service businesses discover how Launchline can transform their growth and customer capture.
Idris Addo
Head of Development
Building the AI and software that powers Launchline's mission to capture every client.
Ready to Join Our Mission?
Help us build the future of blue collar business — one where no call goes unanswered and no client goes uncaptured.